With Coronavirus Virus (COVID-19) concerns increasingly growing throughout the world, we want to assure you that we are proactively implementing enhanced protocols to ensure your safety.
We are closely monitoring the guidance of the World Health Organization and the Centers for Disease Control regarding the spread of the virus. Our focus is to ensure we meet customer needs while doing everything we can to keep you, our employees, and our communities safe.
Here are the actions we are taking:
- We have enhanced the techniques used to clean our vehicles after each repair. Our employees are paying special attention to interior and exterior customer touch points such as seats, steering wheels, door handles, and other hard surfaces.
- We are taking precautions to ensure the welfare of our employees. This includes instructing employees who feel ill to stay home and consult their healthcare providers, as well as, instructing all employees to be vigilant about frequent and proper hand washing.
- If you feel sick, please visit our Collision Centers at a future date, stay home and seek advice from your health care provider.
- All staff that can work remotely is doing so and we are limiting our onsite staff to 7 people.
During this challenging time, many people understandably have concerns about their public interactions. If you have a planned collision repair, accessory installation, or estimate appointment, we look forward to seeing you and want to assure you that we are doing everything we can to promote a safe and healthy experience while you are at our facilities.
If you are in need of a collision estimate, we encourage you to submit photos of the damage safely from your home to; firstname.lastname@example.org. We will contact you promptly to gather any other necessary information.. Once the information is received, one of our Repair Planners will send you an estimate to repair the damage. If you decide to go forward with the repair, we are offering complimentary pick up and drop off of your vehicle so you do not have to leave your home, as we want to take care of you and your vehicle.
If you have any questions at all, please do not hesitate to contact us. We truly appreciate the trust that you place in our team and your continued support.